#1, Radial Road, Pallikaranai, Chennai – 600 100, Tamil Nadu, India
JOB SPECIFICATION: • Master’s degree in operations management or related field. • Minimum 1+ Years of experience in Healthcare domain. • Experience in management, operations, and leadership. • Ability to build consensus and relationships among the hospital’s board, managers, medical staff, and vendors. • Excellent communication, Intellectual & Interpersonal skills JOB DESCRIPTION Directs, supervise, and coordinate non-medical functions Ensure smooth operations as per the mission of the organization, spot corrective actions, to identify areas for improvement followed by department meetings towards necessary for root cause identification. Daily meetings to review department priorities and its implementation Conducts department trainings to introduce to the systems/functions Discuss with the department heads to understand the need on regular basis and support the functions for smooth operations Encourages and engage department to identify cost saving areas and implement ideas Facilitate revenue growth, identifying cost saving opportunities, and engage/encourage brand building activities. Oversee and participate in internal audits NABH, Department specific Interpret hospital and departmental policies, objectives and operational procedures through department heads Resolve problems with department heads concerning such items as staffing, utilization of hospital facilities, equipment and supplies Meet with staff members to interpret changes in operational procedures Meet with members of community and to promote good public relations for the hospitals Ensures continued compliance with the requirements of the NABH standard; includes legal compliance and patient expectations Contributes to the development of the culture of quality improvement through training & development activities, role plays Contributes to the operating plan and strategy development Convenes Quality Improvement Core committee meetings to develop plan of actions Supports the development and monitoring of quality metrics. Monitor and alert on the performance of quality management system, present data and report on performance, measure against set standards. Works in association with VP & Director.